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FOOD FOR THOUGHT

Client: Major Development Project

Challenge:
- Under financial pressure, private religious school decides to sell property behind their main campus.
- A consortium of developers expresses interest in acquiring the property.
- Alumni must be persuaded as to merits of plan.
- Next hurdle to prepare and present a redevelopment plan that would be acceptable to the community at large.
- Win approvals at municipal councils.

Solution:
- An innovative communications strategy developed.
- Objective to reach the entire community, rather than just the traditional rate payer groups.
- A major retailer was one of the developers and had a store situated behind the piece of land acquired from the school.
- The store utilized to inform the community about the project.
- A video of the new development using models of the proposed buildings was created and ran as a continual loop on a large monitor at the store. - Brochures with a mail-in for anyone with questions or comments about the development were also available.
- Anyone who sent in questions and comments received immediate response.
- Public meetings held, but not structured in the usual way.
- Stations with models, plans, reports and the appropriate personnel (architects, urban planners, environmental engineers, traffic consultants, environmental engineers, landscape architects, etc.) involved in specific areas of the project set up around the room.
- Available on a one-on-one basis to deal with questions and comments from the public.

Results:
- Generally, the only people developers have dealings with when planning a new project are people opposed to development.
- This strategy provided the developers with a way to identify supporters of the project, which could be used if the development went to an OMB hearing.
- It also provided a list of prospective buyers for their housing units.
- The project received very quick approval at municipal councils.

CALLING INTERNATIONAL DESIGNERS

Client: A Government Agency

Challenge:
- A major public project announced plans to hold large international design competition.
- Intention to build awareness and sustaining interest in the project and the competition.
- Agency asked to announce the competition and attract leading designers from around the world.
- At the same time need to mitigate any criticism of non-Canadian participation in the competition.

Solution:
- To announce the competition through the media.
- To support the announcement with advertisements in key landscape and architectural publications around the world.
- To hold a major, high profile event to announce the competition winner.
- Tactics included media announcements, press kits, advertisements, event.

Results:
- Competition attracted interest from industry leaders including Pritzker Prize Winner Rem Koolhaas who along with Toronto’s Bruce Mau won the competition.
- A major event/announcement which occurred simultaneous with the Walkerton inquiry, attracted all major Toronto and international media interest. Widespread public approval for the plan and the design team. Toronto’s Globe and Mail reviewed the project this way: “At Last Some Urban Vision for Toronto”


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